CleanLimit Support & Help Desk
Need assistance setting up order minimums, configuring case pack multiples, or activating your Theme App Embed? Our team is here to assist.
Email Support
Direct access to our engineering team for integration guidance and theme compatibility questions.
cleanlimit@datastak.ca →Operating Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Monitored for critical escalations
Frequently Asked Questions
How do I enable CleanLimit on my store?
In your Shopify Admin, navigate to Online Store > Customize. In the left-hand sidebar, click the App Embeds tab, toggle CleanLimit Cart Rules to ON, and click Save. That’s it!
Does CleanLimit alter my theme's Liquid template code?
No. CleanLimit operates 100% through native Shopify Online Store 2.0 Theme App Embeds. It leaves zero orphaned code when uninstalled and never slows down your storefront.
Can shoppers bypass limits using Shop Pay or PayPal?
No. When Express Checkout Defense is active, dynamic wallet buttons (Shop Pay, PayPal, Apple Pay) are shielded until cart requirements are met.
How do case pack multiples work?
Under Pro Wholesale, you can set a multiple (e.g. 6). If a shopper adds 7 units to their cart, CleanLimit informs them they must order in packs of 6 and indicates how many units are needed to proceed.